Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order in a timely and reliable manner.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped promptly.
Shipping Time & Delivery
Our standard shipping time is 10–12 business days from the date of shipment. Please note that delivery times are estimates and may vary depending on your location, carrier delays, or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time.
Shipping Carriers
We work with trusted carriers such as USPS, FedEx, UPS, and DHL to ensure reliable delivery.
Order Tracking
Once your order has shipped, you will receive a confirmation with tracking id to through whatsapp or email with a tracking number. You can use this number to track your shipment through the carrier’s website.
International Shipping
We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Delivery times may be extended due to customs processing.
Delays
While we strive to meet our delivery estimates, delays may occur due to weather, carrier issues, or high demand. We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery (or expected delivery). We will work with the shipping carrier to resolve the issue.
If you have any questions about your order or our shipping policy, please contact our support team.